Terms of use

TERMS & CONDITIONS

Due to the limited nature of the items we sell, we offer our buyers the chance to Pre - Order products that have yet to be released in order to secure a certain item before its release. 

PRE - ORDER PAYMENT

We offer three different ways to place Pre-Orders through our site:

Deposit and Pay later - With this option, you will be charged a 30% deposit and the remaining balance will be due when the item is ready to ship.  If you cancel your PAY LATER PRE - ORDER within 24 hours, the deposit will be refunded.  If you cancel after 24 hours, the deposit will NOT be refunded. 

(PRICES DO NOT INCLUDE SHIPPING COST UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE)

PAY IN FULL OPTION - For this option, you are charged in full at time of purchase. For any cancellation after 24 hours, please read "Cancellation Policy" for more information. 

PAYMENT PLAN - This option allows for automatic monthly payments towards an item. A deposit is due when the order is placed.  Deposit are non-refundable after 24 hours from order..  

(PRICES DO NOT INCLUDE SHIPPING COST UNLESS OTHERWISE NOTED ON THE PRODUCT PAGE)

CANCELLATION POLICY - Any cancellation made after 24 hours from order will result in a 30% penalty fee, if cancellation was made after the shipping notice have been advise, a 80% penalty will be charged. If a full payment has already been made, the balance amount will be refunded within 14 business days subjected to your bank's processing time.

DAMAGED ITEMS - If any item is damaged in transit we will first seek to replace the item at no cost to the customer.  If there are no replacements, the customer can select one of these two options:

OPTION 1 - Return the damaged item and receive a refund in full.

OPTION 2 - Have the item professionally repaired by our artist at no cost to the buyer.

LOST ITEMS - If an item is lost in transit,  a refund or replacement will be given to the customer.